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Support

Last updated: July 8, 2026

Need a hand with School Ready AI? We're happy to help. The fastest way to reach us is email — we usually reply within one business day.

Send us a message

Fill in the form below and we'll reply to your email, usually within one business day. Prefer email? Write to us at support@schoolready.app. Including your device (for example, iPhone or iPad) helps us resolve things faster.

Managing your subscription

School Ready Premium is billed through the App Store or Google Play. To view, change, or cancel your plan, open your device's store account settings:

  • iPhone / iPad: Settings → tap your name → Subscriptions → School Ready.
  • Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → School Ready.

Canceling stops future charges; you keep Premium until the end of the current billing period. Canceling a subscription does not delete your account.

Deleting your account

You can permanently delete your account and all associated data at any time, right from the app:

  • Open School Ready and go to the Settings tab.
  • Tap your profile card at the top to open Profile.
  • Scroll down and tap Delete account, then confirm.

This removes your profile, children, checklists, budgets, reminders, and subscription record and cannot be undone. If you have an active paid subscription, cancel it separately in your App Store or Google Play settings (see above) to stop future charges.

Can't access the app? Email support@schoolready.app from your account address and we'll delete your account for you.

Common questions

Many questions are answered on our FAQ — including how AI list import works, tracking multiple children, and data privacy.

Privacy & terms

Read our Privacy Policy and Terms of Service for details on how we handle your data and the rules for using the app.